Rent Collection
Rent collected, matched and reported automatically.
Tenants pay by pre-authorized debit or Interac e-Transfer through Tenantra. Payments settle to your rent wallet, match themselves to the lease, and are reported to Equifax only once the money has actually cleared.
- Available now for verified landlords with an approved rent wallet.
How it works
From due date to credit file, with no manual step
- 1
Tenant sets up payment
In their Tenantra portal, the tenant adds a bank account for pre-authorized debit or pays by Interac e-Transfer request. No cheques to chase.
- 2
Rent is collected
With auto-pay on, the debit is scheduled a few days before the due date. Funds settle to your rent wallet and you pay out to your bank whenever you like.
- 3
Payment is matched
Each payment is tied to the lease and the month automatically. The ledger updates without manual entry.
- 4
Reported once it clears
Only funds that actually cleared are marked paid. A returned payment (NSF) is recorded as returned and shows up in your alerts.
Your rent ledger
Every payment, in one place
Settled, returned and pending payments for the month, matched to each unit. A returned payment is never shown as paid.
| Date | Tenant | Unit | Amount | Status |
|---|---|---|---|---|
| Jun 1 | E. Tremblay | 88 Harbour St, 2104 | $2,450.00 | Settled |
| Jun 1 | L. MacDonald | 41 Birchmount Rd, Main | $2,950.00 | Settled |
| Jun 1 | R. Gagnon | 41 Birchmount Rd, Upper | $1,850.00 | Returned (NSF) |
| Jun 3 | R. Gagnon | 41 Birchmount Rd, Upper | $1,850.00 | Processing |
| Jun 1 | S. Chen | 3650 Kaneff Cres, 1507 | $2,200.00 | Settled |
Sample data.
What’s included
Built so the ledger and the report never disagree
- Payment methods
- Pre-authorized debit (PAD) from any Canadian bank account, or an Interac e-Transfer request sent to the tenant’s email.
- Automatic reconciliation
- Payments are tied to a tenancy and month when they are initiated, so the rent ledger and the Equifax report always agree.
- NSF and returns
- A returned payment is recorded as returned, never as paid. You see it under Failed / NSF in your alerts and the tenant can pay again from their portal.
- Auto-pay and history
- Tenants can turn on auto-pay and see every payment in their portal. You see paid, in-progress and returned payments for every lease, plus a full transactions list.
- Deposits and other charges
- Move-in deposits and extra charges like parking or utilities are paid the same way and kept separate from rent.
- Security
- Money movement is handled by Zūm Rails, our Canadian payment partner. Tenantra keeps only the last four digits of a bank account number.
Questions
Common questions
Set up your rent wallet from the Payments page in your dashboard. Once Zūm Rails approves it, your current and new tenants can pay through their Tenantra portal.
Verify once. Add your properties. Invite your tenants.
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